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SHANI AMARA will accept items purchased from shaniamara.com for store credit within 7 days of purchase. Exchanges are subject to shipping charges. Postage is not covered by SHANI AMARA, so please use the carrier of your choice. For your protection, we highly recommend that you use a traceable shipping method to send us your return. Sale items are non-returnable and non-refundable. Due to the one of a kind nature of many of our pieces, we cannot guarantee we can repair/replace every piece made in the collection but we will do our best to find a similar option if this is the case. For any questions regarding this please email email@example.com